Privacy Policy

Last updated: January 6, 2026

Introduction

SiftLog ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our macOS desktop application and website. By using SiftLog, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Log Data (Local Only)

SiftLog processes your log files locally on your device. Your log data never leaves your computer and is not transmitted to our servers. All AI-powered analysis is performed locally using on-device machine learning models.

License Information

When you purchase a license, we collect your email address and payment information through our payment processor (Lemon Squeezy). This information is used solely for license validation and order management.

AWS CloudWatch Integration

When you connect to AWS CloudWatch, your AWS credentials are stored securely in your macOS Keychain on your local device. We do not have access to your AWS credentials or the logs you retrieve from CloudWatch.

Analytics

We may collect anonymous usage analytics to improve our application. This data is aggregated and does not contain personally identifiable information or any content from your log files.

How We Use Your Information

  • To provide and maintain our service
  • To validate your license and manage your subscription
  • To send you important updates about the application
  • To improve our application based on aggregated usage patterns
  • To respond to your support requests

Data Security

We prioritize the security of your data. SiftLog is designed with a privacy-first architecture:

  • All log processing happens locally on your device
  • AI analysis runs entirely offline using on-device models
  • Sensitive credentials are stored in macOS Keychain
  • No log content is ever transmitted to external servers

Third-Party Services

We use the following third-party services:

  • Lemon Squeezy: For payment processing and license management
  • AWS CloudWatch: When you choose to connect your AWS account (credentials remain on your device)

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Children's Privacy

SiftLog is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@siftlog.app